Privacy Policy for MyMarketingAudit.io
Effective Date: 5 November 2024
Evert Kleynhans DMP (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and share personal data collected through our website, https://mymarketingaudit.io (“Website”), and the rights of users under the General Data Protection Regulation (GDPR).
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
- Email: [email protected]
- Address: 39 Stoffel van Wyk, Universitas Ridge, 9301, South Africa
1. Information We Collect
We may collect and process the following types of personal data from visitors and clients of our Website:
1.1 Personal Identification Information
- Full Name
- Email Address
- Phone Number
- Company Information
- Billing and Payment Information
1.2 Usage Data
We collect information on how you interact with our Website to improve our services. This includes:
- IP Address
- Browser Type and Version
- Device Information
- Pages Visited
- Time and Date of Visit
- Referral URLs
1.3 Marketing and Communications Data
- Your preferences for receiving marketing information
- Your responses to any surveys or feedback requests
2. How We Use Your Data
We use personal data collected for the following purposes:
2.1 Service Delivery
- To provide and improve our digital marketing audit services.
- To communicate with you about your service requests or inquiries.
2.2 Marketing and Communications
- To send you relevant marketing content, updates, and offers (if you have opted in).
- To gather insights from client feedback for business improvement.
- To personalize content based on user preferences.
2.3 Legal Compliance
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Storage and Retention
We take reasonable steps to store your data securely:
- Storage Location: Personal data is stored on secure servers located within the European Economic Area (EEA).
- Retention Period: Personal data is retained only for as long as necessary for the purposes set out in this policy. This includes fulfilling our legal and accounting obligations.
We will delete your personal data once it is no longer needed or upon your request (subject to any legal retention requirements).
4. Data Sharing and Disclosure
We will not sell, rent, or trade your personal data to third parties. However, we may share your data in the following situations:
4.1 Service Providers
We may share data with trusted third-party service providers to help deliver our services, such as:
- Payment processors
- Email marketing services
- Data analytics providers
These providers process data on our behalf and must agree to strict data protection measures.
4.2 Legal Obligations
We may disclose your personal data if required by law, in response to a valid legal request, or to protect our legal rights.
5. Data Security Measures
We implement various technical and organizational measures to protect your personal data, including:
- Data Encryption: Encrypting data during transmission (SSL encryption) and in storage.
- Access Controls: Limiting access to personal data only to authorized personnel who need it for business operations.
- Data Backup: Regularly backing up data to prevent loss in the event of technical failures.
However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights Under GDPR
Under the GDPR, you have the following rights concerning your personal data:
6.1 Right to Access
You have the right to request access to your personal data and obtain a copy of the information we hold about you.
6.2 Right to Rectification
You have the right to request corrections to any inaccurate or incomplete personal data.
6.3 Right to Erasure (“Right to be Forgotten”)
You have the right to request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
6.4 Right to Restrict Processing
You may request that we restrict the processing of your personal data in certain circumstances.
6.5 Right to Data Portability
You have the right to request a copy of your personal data in a commonly used, machine-readable format, and to have this data transferred to another data controller.
6.6 Right to Object
You have the right to object to the processing of your data for direct marketing purposes.
6.7 Right to Withdraw Consent
Where our processing is based on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity before fulfilling your request to protect your privacy.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze usage data. You may control cookies through your browser settings.
For more details, please refer to our [Cookie Policy](link to Cookie Policy).
8. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: 39 Stoffel van Wyk, Universitas Ridge, 9301, South Africa
This Privacy Policy ensures transparency in our data practices and outlines user rights under GDPR, aligning with our commitment to protecting your privacy.